Client: The Home Depot
Duties: User Research, User Testing,

User Experience, User Interface

Role: Lead UX Product Designer | Search Tooling
Plan: Increase Efficiency and Enhance Findability + Navigation

The Value

The Search Tooling Dash (Athena, SCT) is an advanced platform designed to optimize configurator capabilities, allowing merchants and Business SME’s to tailor search and browse experiences more effectively.
By modularizing mid-funnel customer journey dotcom features, the Dash Configurator streamlines workflows, reduces time to market for tailored strategies, and enhances findability across digital platforms.

Increase Efficiency:

  • Reduces reliance on manual configurations by ~20%, leading to faster execution of merchant-driven site strategies.

Enhances Findability & Navigation

  • Enables tailored category experiences, improving user search and browse functionality.

Facilitate a design sprint with CEX (Category Experience) users/managers in Miro

Long-term Goal
What does it look like if we are super ambitious and succeed?

  • Assist customers with their shopping journey by refining to their exact needs and wants when shopping for a product.

My Role &
UX Impact

Enabled enterprise modular site features by owning end-to-end ideation, strategy, and execution of internal ecommerce application used by Merchandising SME’s.

  • Mic has transformed the way our team approaches UX within Search Tooling. From rapid prototyping, to getting in front of Users to derive research-driven insights, and standing up UX ceremonies to empower developers, Mic has not only enhanced the Search Tooling Platform but also streamlined workflows and improved merchant-driven site strategies. Mic’s ability to quickly onboard, champion the voice of the customer, and collaborate seamlessly with users, designers, developers, and leadership has been invaluable. His leadership in building a scalable internal application design library has set a new standard for consistency and efficiency. Thanks to Mic’s contributions, we’ve seen tangible improvements in user centric design, scalability, and speed to market for delivering configurable findability site features —making a lasting impact on both our team and the broader organization.~ Mia Pendergast Lead Product Manager, Search Tooling
Home Depot Stencil-like Components for EUX
Using Stencil components I was able to build my own components for the new internal tools (Nucleus) Design System